Benefit Administrators

Medical

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Dental

MetLife
Phone: (800) 942-0854
MetLife Mobile App

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Vision

Superior Vision by Metlife
Plan number: 27743
Phone: (800) 507-3800

Superior Vision-Your Hearing
Phone: (888) 494-1272

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Flexible Spending

McGriff Flexible Benefit Services
Plan number: WKFU2138
Phone: (800) 930-2417
Email: wfu_flex_inquiry@mcgriffcom
Flexible Spending Mobile App

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Retirement

TIAA
Plan number: 406897
Phone: (800) 842-2776

CapTrust
Financial Wellness and Advisory Services
Click to Schedule an appointment

RETIREE MEDICAL, DENTAL, AND VISION:

Benefit Advocates
Phone: (336) 758-6233
Email: retiree@wfu.edu

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Education

TUITION CONCESSION:

Wake Forest University Human Resources
Phone: (336) 758.4700
Email: AskHR@wfu.edu
All requests should be submitted through WIN, under the WF@Work tab.

COLLEGE SAVINGS:

North Carolina 529 Plan
Phone: (800) 600-3453

STUDENT DEBT COUNSELING PROGRAM:

Fiducius
Phone: (513) 645-5400

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Legal

ARAG
Plan number: 10780001
Email: service@araggroup.com
Phone: (800) 247-4184
ARAG Legal App

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Disability

New York Life Insurance Company
Phone: (800) 732-1603, (866) 799-2725 (Health Advocacy Program)

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Supplemental

LIFE AND ACCIDENTAL DEATH AND DISMEMBERMENT INSURANCE:

New York Life Insurance Company

Plan number: FLX962854 (Life), OK964514 (Accident)
Phone: (800) 732-1603, (866) 799-2725 (Health Advocacy Program)

WHOLE LIFE INSURANCE:

Unum
Phone: (800) 635-5597

LONG-TERM CARE:

Genworth
Username: wake
Code: groupltc
Genworth Program Expert: (800) 416-3624
Amy Ewbank: (877) 777-3512 x301
Lois Mellon: (877) 777-3512 x306

John Hancock
This plan is not open to new enrollments
Username: wakeforest
Password: mybenefit
Plan number: 275
Phone: (800) 482-0022

ACCIDENT PLAN, SPECIFIED HEALTH EVENT PLAN, AND CANCER PLAN:

Aflac
Plan number: HK989
Phone: (800) 992-3522

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Time Off

Wake Forest University Human Resources
Phone: (336) 758.4700
Email: AskHR@wfu.edu

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Care

CHILD CARE REFERRALS:

Work Family Resource Center
(336) 761-5100, (800) 937-7610

ELDER CARE:

Elder Care Choices
(336) 748-2171

EMPLOYEE ASSISTANCE PROGRAM (EAP):

(336) 716-5493

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Wake Perks

Wake Forest University
hr.wfu.edu/benefits/wake-perks