Providers

Medical Icon

MEDICAL

BlueCross BlueShield of North Carolina (BCBSNC)
Plan number: 009335
Phone: (877) 275-9787


Behavioral Health

Carolina Behavioral Health Alliance (CBHA)
Plan number: 009335
Phone: (800) 475-7900


Prescription Drugs

OptumRx
Plan number: 009335
Phone: (844) 265-1875
Briova Specialty Pharmacy: (855) 427-4682
OptumRx Mail Order Program: (888) 869-4600


Dental Icon

DENTAL

MetLife
Phone: (336) 759-2013


Vision Icon

VISION

Superior Vision
Plan number: 27743
Phone: (800) 507-3800


Flexible Spending Icon

FLEXIBLE SPENDING

Stanley, Hunt, DuPree and Rhine (SHDR) 
Plan number: WKFU2138
Phone: (800) 930-2441


Retirement Icon

RETIREMENT

TIAA
Plan number: 406897
Phone: (800) 842-2776


Retiree Medical, Dental, and Vision

Benefit Advocates
Phone: (336) 758-6233
Email: retiree@nullwfu.edu


Education Icon

EDUCATION

Tuition Concession

Wake Forest University Human Resources
Phone: (336) 758.4700
Email: AskHR@nullwfu.edu


College Savings

North Carolina 529 Plan
Phone: (800) 600-3453


Legal Icon

LEGAL

ARAG
Plan number: 10780001
Email: service@nullaraggroup.com
Phone: (800) 247-4184


Disability Icon

DISABILITY

Cigna
Phone: (800) 732-1603, (866) 799-2725 (Health Advocacy Program)


Supplemental Icon

SUPPLEMENTAL

Life and Accidental Death and Dismemberment Insurance

Cigna
Plan number: FLX962854 (Life), OK964514 (Accident)
Phone: (800) 732-1603, (866) 799-2725 (Health Advocacy Program)


Long-Term Care

Genworth
Username: wake
Code: groupltc
Genworth Program Expert: (800) 416-3624
Amy Ewbank: (877) 777-3512 x301
Lois Mellon: (877) 777-3512 x306

John Hancock
Username: wakeforest
Password: mybenefit
Plan number: 275
Phone: (800) 482-0022


Accident Plan, Specified Health Event Plan, and Cancer Plan

Aflac
Plan number: HK989
Phone: (800) 992-3522


Time Off Icon

TIME OFF

Wake Forest University Human Resources
Phone: (336) 758.4700
Email: AskHR@nullwfu.edu


Support Icon

SUPPORT

Child Care Referrals

Work Family Resource Center
(336) 761-5100, (800) 937-7610


Elder Care

Elder Care Choices
(336) 748-2171


Employee Assistance Program (EAP)

(336) 716-5493


Wake Perks Icon

WAKE PERKS

Wake Forest University Financial Services
hr.wfu.edu/perks
(336) 758-8289
procure@nullwfu.edu

Wake Forest University Human Resources
2598 Reynolda Rd, Winston-Salem, NC 27106  |  P.O. Box 7424
AskHR@wfu.edu   |  P (336) 758-4700 |  F (336) 758-6127

Se habla español.

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