Providers

MEDICAL

BlueCross BlueShield of North Carolina (BCBSNC)
Plan number: 14163668
Phone: (877) 275-9787
MDLive: (888)657-9982

Behavioral Health

Carolina Behavioral Health Alliance (CBHA)
Plan number: 14163668
Phone: (800) 475-7900

Prescription Drugs

OptumRx, Home Delivery and Specialty Services
Plan number: 14163668
Phone: (844) 265-1875

Member Login: Enter the ID on the front of your ID card. New users must create a one-time HealthSafe ID.

DENTAL

MetLife
Phone: (800) 942-0854

VISION

Superior Vision
Plan number: 27743
Phone: (800) 507-3800

Superior Vision-Your Hearing
Phone: (888) 494-1272

FLEXIBLE SPENDING

McGriff Flexible Benefit Services (formerly called Stanley, Hunt, Dupree and Rhine)
Plan number: WKFU2138
Phone: (800) 930-2441

RETIREMENT

TIAA
Plan number: 406897
Phone: (800) 842-2776

Retiree Medical, Dental, and Vision

Benefit Advocates
Phone: (336) 758-6233
Email: retiree@nullwfu.edu

EDUCATION

Tuition Concession

Wake Forest University Human Resources
Phone: (336) 758.4700
Email: AskHR@nullwfu.edu

College Savings

North Carolina 529 Plan
Phone: (800) 600-3453

Student Debt Counseling Program

Fiducius
Phone: (513) 645-5400

LEGAL

ARAG
Plan number: 10780001
Email: service@nullaraggroup.com
Phone: (800) 247-4184

DISABILITY

Cigna
Phone: (800) 732-1603, (866) 799-2725 (Health Advocacy Program)

SUPPLEMENTAL

Life and Accidental Death and Dismemberment Insurance

Cigna
Plan number: FLX962854 (Life), OK964514 (Accident)
Phone: (800) 732-1603, (866) 799-2725 (Health Advocacy Program)

Whole Life Insurance

Unum
Phone: (800) 635-5597

Long-Term Care

Genworth
Username: wake
Code: groupltc
Genworth Program Expert: (800) 416-3624
Amy Ewbank: (877) 777-3512 x301
Lois Mellon: (877) 777-3512 x306

John Hancock
Username: wakeforest
Password: mybenefit
Plan number: 275
Phone: (800) 482-0022

Accident Plan, Specified Health Event Plan, and Cancer Plan

Aflac
Plan number: HK989
Phone: (800) 992-3522

TIME OFF

Wake Forest University Human Resources
Phone: (336) 758.4700
Email: AskHR@nullwfu.edu

CARE

Child Care Referrals

Work Family Resource Center
(336) 761-5100, (800) 937-7610

Elder Care

Elder Care Choices
(336) 748-2171

Employee Assistance Program (EAP)

(336) 716-5493

WAKE PERKS

Wake Forest University Financial Services
hr.wfu.edu/benefits/wake-perks
(336) 758-8289
procure@nullwfu.edu