Benefit Administrators

Medical

Dental

MetLife
Phone: (800) 942-0854
MetLife Mobile App

Vision

Superior Vision by Metlife
Plan number: 27743
Phone: (800) 507-3800

Superior Vision-Your Hearing
Phone: (888) 494-1272

Flexible Spending

McGriff Flexible Benefit Services
Plan number: WKFU2138
Phone: (800) 930-2417
Email: wfu_flex_inquiry@mcgriff.com
Flexible Spending Mobile App

Retirement

TIAA
Plan number: 406897
Phone: (800) 842-2776

CapTrust
Financial Wellness and Advisory Services
Click to Schedule an appointment

RETIREE MEDICAL, DENTAL, AND VISION:

Benefit Advocates
Phone: (336) 758-6233
Email: retiree@wfu.edu

Education

TUITION CONCESSION:

Wake Forest University Human Resources
Phone: (336) 758.4700
Email: AskHR@wfu.edu
All requests should be submitted through the Tuition Concession platform at One.WFU.EDU.

COLLEGE SAVINGS:

North Carolina 529 Plan
Phone: (800) 600-3453

STUDENT DEBT COUNSELING PROGRAM:

Fiducius
Phone: (513) 645-5400

Legal

ARAG
Plan number: 10780001
Access Code: 10780wfu
Email: service@araggroup.com
Phone: (800) 247-4184
ARAG Legal App

Disability

New York Life Insurance Company
Phone: (800) 732-1603, (866) 799-2725 (Health Advocacy Program)

Supplemental

LIFE AND ACCIDENTAL DEATH AND DISMEMBERMENT INSURANCE:

New York Life Insurance Company

Plan number: FLX962854 (Life), OK964514 (Accident)
Phone: (800) 732-1603, (866) 799-2725 (Health Advocacy Program)

WHOLE LIFE INSURANCE:

Unum
Phone: (800) 635-5597

LONG-TERM CARE:

Genworth
This plan is not open to new enrollments
Username: wake
Code: groupltc
Genworth Program Expert: (800) 416-3624
Amy Ewbank: (877) 777-3512 x301
Lois Mellon: (877) 777-3512 x306

John Hancock
This plan is not open to new enrollments
Username: wakeforest
Password: mybenefit
Plan number: 275
Phone: (800) 482-0022

ACCIDENT PLAN, SPECIFIED HEALTH EVENT PLAN, AND CANCER PLAN:

Aflac
Plan number: HK989
Phone: (800) 992-3522

Time Off

Wake Forest University Human Resources
Phone: (336) 758.4700
Email: absence@wfu.edu

Care

CHILD CARE REFERRALS:

Work Family Resource Center
(336) 761-5100, (800) 937-7610

ELDER CARE:

Elder Care Choices
(336) 748-2171

EMPLOYEE ASSISTANCE PROGRAM (EAP):

(336) 716-5493

Child Care Center:

KinderCare at Wake Forest Universtiy
(833) 905-3276

Wake Perks

Wake Forest University
hr.wfu.edu/benefits/wake-perks