MEDICAL
BlueCross BlueShield of North Carolina (BCBSNC)
Plan number: 14163668
Phone: (877) 275-9787
MDLive: (888)657-9982
Behavioral Health
Carolina Behavioral Health Alliance (CBHA)
Plan number: 14163668
Phone: (800) 475-7900
Prescription Drugs
OptumRx, Home Delivery and Specialty Services
Plan number: 14163668
Phone: (844) 265-1875
Member Login: Enter the ID on the front of your ID card. New users must create a one-time HealthSafe ID.
DENTAL
MetLife
Phone: (800) 942-0854
VISION
Superior Vision
Plan number: 27743
Phone: (800) 507-3800
Superior Vision-Your Hearing
Phone: (888) 494-1272
FLEXIBLE SPENDING
McGriff Flexible Benefit Services
Plan number: WKFU2138
Phone: (800) 930-2417
Email: wfu_flex_inquiry@mcgriffcom
RETIREMENT
TIAA
Plan number: 406897
Phone: (800) 842-2776
Retiree Medical, Dental, and Vision
Benefit Advocates
Phone: (336) 758-6233
Email: retiree@nullwfu.edu
EDUCATION
Tuition Concession
Wake Forest University Human Resources
Phone: (336) 758.4700
Email: AskHR@nullwfu.edu
College Savings
North Carolina 529 Plan
Phone: (800) 600-3453
Student Debt Counseling Program
Fiducius
Phone: (513) 645-5400
LEGAL
ARAG
Plan number: 10780001
Email: service@nullaraggroup.com
Phone: (800) 247-4184
DISABILITY
New York Life Insurance Company
Phone: (800) 732-1603, (866) 799-2725 (Health Advocacy Program)
SUPPLEMENTAL
Life and Accidental Death and Dismemberment Insurance
New York Life Insurance Company
Plan number: FLX962854 (Life), OK964514 (Accident)
Phone: (800) 732-1603, (866) 799-2725 (Health Advocacy Program)
Whole Life Insurance
Unum
Phone: (800) 635-5597
Long-Term Care
Genworth
Username: wake
Code: groupltc
Genworth Program Expert: (800) 416-3624
Amy Ewbank: (877) 777-3512 x301
Lois Mellon: (877) 777-3512 x306
John Hancock
Username: wakeforest
Password: mybenefit
Plan number: 275
Phone: (800) 482-0022
Accident Plan, Specified Health Event Plan, and Cancer Plan
Aflac
Plan number: HK989
Phone: (800) 992-3522
TIME OFF
Wake Forest University Human Resources
Phone: (336) 758.4700
Email: AskHR@nullwfu.edu
CARE
Child Care Referrals
Work Family Resource Center
(336) 761-5100, (800) 937-7610
Elder Care
Elder Care Choices
(336) 748-2171
Employee Assistance Program (EAP)
(336) 716-5493
WAKE PERKS
Wake Forest University Financial Services
hr.wfu.edu/benefits/wake-perks
(336) 758-8289
procure@nullwfu.edu
Wake Forest University Human Resources
2598 Reynolda Rd, Winston-Salem, NC 27106 | P.O. Box 7424
AskHR@wfu.edu | P (336) 758-4700 | F (336) 758-6127
Se habla español.