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Wake Forest offers the following to help you care for yourself and others:

Child Care

KinderCare at Wake Forest University

Wake Forest University has partnered with KinderCare Learning Companies for Employers to establish a third-party operated child care and early education center at the University Corporate Center. The center is projected to open in September 2024.

Bright Horizons at Wake Forest Baptist Health

(336) 716-0300 |

Located on the AHWFB Bowman Gray Campus, this 5-Star Rated child care center offers priority enrollment for WFU employees. (Note: may have a waiting list)

Child Care Resource Center

(336) 245-4900 or (800) 937-7610 |

The Child Care Resource Center learns your specific child care needs and then provides you with a list of child care options that meets all applicable state and local standards. Faculty and staff should identify themselves as a WFU employee to ensure you receive full benefits of this service. 

WFU Caregiving Network

The Parent & Caregiver Affinity Resources Group and the Women’s Center created the WFU Caregiving Network to connect individuals who are looking for short-term child care with those who would like to provide that care. 

Resources for Parents & Caregivers

Elder Care

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Senior Services: Elder Care Choices
(account: Wake Forest University; password: caregiver)

(336) 748-2171

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You may contact a counselor Monday through Friday, as many times as needed, about any older adult you are assisting with care. All counselors are Senior Health Insurance Information Program (SHIIP) certified.

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Identifying needs for loved ones

Locating resources for older adults living anywhere in the United States

Creating a comprehensive referral package, including profiles of services

Providing assistance with Medicare questions and choosing plans

Employee Assistance Program

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 Call (336) 716-5493 to schedule an appointment.

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 Assessment, referral, and follow-up services for:

Family and marital problems
Home financial concerns
Anxiety, grief, and depression
Alcohol/drug abuse

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Appointments and services are strictly confidential.


Full-time faculty and staff members and their immediate families are eligible.

Health Advocacy Services

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New York Life

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Administrative Support
Financial Support
Medical Bill Saver™
Senior Care and Special Needs

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Extended to Family

Your eligible family members (spouse, dependent children, parents, and parents-in-law) may also use these services.


There is no need to enroll; if you are a full-time faculty or staff member covered under the Basic Life Plan, you are automatically eligible.

2024 Benefits Guidebook

The 2024 Benefits Guidebook for Faculty and Staff outlines benefits specific to the Jan. 1 through Dec. 31, 2024 plan year. The information included in the guidebook is intended as a benefit summary only.

View the benefits guidebook »

Wake Forest University Human Resources

P.O. Box 7424, Winston-Salem, NC 27109 |  P 336.758.4700 |  F 336.758.6127