Communications

Aetna member insurance cards have been updated to include Carolina Behavioral Health (CBHA) on the back of the cards in an effort to assist with filing behavioral health claims. The Aetna Whole Health Choice POS II member insurance cards have also been updated to include […]

Medical plan participants may search for an alternative prescription if their current prescription is not covered under our pharmacy plan using the Aetna member website by completing the following steps: Alternatively, members may call Rx Member Services at 888-792-3862 to discuss alternatives. […]