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Updates from Human Resources is distributed weekly each Wednesday, with content submissions due the Friday before. Contact Jay Sauerman, Communications & Events Coordinator, with newsletter questions.


Updated Aetna Insurance Cards

Aetna member insurance cards have been updated to include Carolina Behavioral Health (CBHA) on the back of the cards in an effort to assist with filing behavioral health claims. The Aetna Whole Health Choice POS II member insurance cards have also been updated to include […]


How to find prescription alternatives

Medical plan participants may search for an alternative prescription if their current prescription is not covered under our pharmacy plan using the Aetna member website by completing the following steps: Alternatively, members may call Rx Member Services at 888-792-3862 to discuss alternatives. […]


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