Wake Forest offers the following to help you care for yourself and others:

Caring for Yourself

Employee Assistance Program


Piedmont Plaza II, near Five Points

(336) 716-5493


 Assessment, referral, and follow-up services for:

Family and marital problems
Home financial concerns
Anxiety, grief, and depression
Alcohol/drug abuse


Appointments and services are strictly confidential.


Full-time faculty and staff members and their immediate families are eligible.

Health Advocacy Services




Administrative Support
Financial Support
Medical Bill Saver™
Senior Care and Special Needs

Extended to Family

Your eligible family members (spouse, dependent children, parents, and parents-in-law) may also use these services.


There is no need to enroll; if you are a full-time faculty or staff member covered under the Basic Life Plan, you are automatically eligible.

Additional Programs


The Healthy Exercise and Lifestyle Programs (HELPS) offer 12 weeks of professionally supervised chronic disease prevention education, along with the Weight Management Program.

Health Coaching

Medical Plan participants may call specially trained health professionals 24/7 at (877) 477-2424; nutritional counseling is available by contacting Cindy Silver at (336) 712-5239 or Christie Hunter at (336) 790-6778.

Tobacco Cessation

Wake Forest sponsors tobacco cessation classes through the year.
Check availability »

Caring for Others

Child Care Resources


Work Family Resource Center

(336) 761-5100 or (800)937-7610

Telephone Referrals

The provider helps you identify child care options (e.g., daycares and nannies) that meet all applicable state and local standards.

Written Information

Contact person
Description of care provided
Licensing status
Special needs services

Wake Forest Baptist Health, Bright Horizons

  • Contact: (336) 716-0300
  • Location: Medical Center campus
  • Benefit: Priority enrollment
  • Serves: Infants through pre-Kindergarten

Winston Salem Christian School, Early Learning Center

  • Contact: (336) 759-7762
  • Location: Across from WFU Reynolda Rd. gate
  • Benefit: $75 registration fee waived
  • Serves: 12-month-olds through 5-year-olds

Elder Care Resources


Senior Services: Elder Care Choices
(account: Wake Forest University; password: caregiver)

(336) 748-2171


You may contact a counselor Monday through Friday, as many times as needed, about any older adult you are assisting with care. All counselors are Senior Health Insurance Information Program (SHIIP) certified.


Identifying needs for loved ones

Locating resources for older adults living anywhere in the United States

Creating a comprehensive referral package, including profiles of services

Providing assistance with Medicare questions and choosing plans

Wake Forest University Human Resources
2598 Reynolda Rd, Winston-Salem, NC 27106  |  P.O. Box 7424   |  P (336) 758-4700 |  F (336) 758-6127

Se habla español.

Recruit. Retain. Develop.