Wake Forest offers the following to help you care for yourself and others:

• Employee Assistance Program
• Health Advocacy Services
• Child Care Resources
• Elder Care Resources
• Additional Programs

Employee Assistance Program

Appointments

Piedmont Plaza II, near Five Points

(336) 716-5493

Services

 Assessment, referral, and follow-up services for:

Family and marital problems
Home financial concerns
Anxiety, grief, and depression
Alcohol/drug abuse

Confidential

Appointments and services are strictly confidential.

Eligibility

Full-time faculty and staff members and their immediate families are eligible.

Health Advocacy Services

Provider

Cigna

Services

Clinical
Administrative Support
Financial Support
Medical Bill Saver™
Senior Care and Special Needs

Extended to Family

Your eligible family members (spouse, dependent children, parents, and parents-in-law) may also use these services.

Enrolling

There is no need to enroll; if you are a full-time faculty or staff member covered under the Basic Life Plan, you are automatically eligible.

Additional Programs

HELPS

The Healthy Exercise and Lifestyle Programs (HELPS) offer 12 weeks of professionally supervised chronic disease prevention education, along with the Weight Management Program.

Health Coaching

Medical Plan participants may call specially trained health professionals 24/7 at (877) 477-2424; nutritional counseling is available by contacting Cindy Silver at (336) 712-5239 or Christie Hunter at (336) 790-6778.

Tobacco Cessation

Wake Forest sponsors tobacco cessation classes through the year.
Check availability »

Child Care Resources

Provider

Work Family Resource Center

(336) 761-5100 or (800)937-7610

Telephone Referrals

The provider helps you identify child care options (e.g., daycares and nannies) that meet all applicable state and local standards.

Written Information

Contact person
Description of care provided
Vacancies
Licensing status
Affiliation
Accreditation
Special needs services

Elder Care Resources

Provider

Senior Services: Elder Care Choices
(account: Wake Forest University; password: caregiver)

(336) 748-2171

Counselors

You may contact a counselor Monday through Friday, as many times as needed, about any older adult you are assisting with care. All counselors are Senior Health Insurance Information Program (SHIIP) certified.

Services

Identifying needs for loved ones

Locating resources for older adults living anywhere in the United States

Creating a comprehensive referral package, including profiles of services

Providing assistance with Medicare questions and choosing plans