Support Icon

Wake Forest offers the following to help you care for yourself and others:

Employee Assistance Program

Appointments Icon


Piedmont Plaza II, near Five Points

(336) 716-5493

Services Icon


 Assessment, referral, and follow-up services for:

Family and marital problems
Home financial concerns
Anxiety, grief, and depression
Alcohol/drug abuse

Confidential Icon


Appointments and services are strictly confidential.


Full-time faculty and staff members and their immediate families are eligible.

Health Advocacy Services

Provider Icon



Services Icon


Administrative Support
Financial Support
Medical Bill Saver™
Senior Care and Special Needs

Extended to Family Icon

Extended to Family

Your eligible family members (spouse, dependent children, parents, and parents-in-law) may also use these services.


There is no need to enroll; if you are a full-time faculty or staff member covered under the Basic Life Plan, you are automatically eligible.

Additional Programs

Healthy Exercise and Lifestyle Programs Icon


The Healthy Exercise and Lifestyle Programs (HELPS) offer 12 weeks of professionally supervised chronic disease prevention education, along with the Weight Management Program.

Health Coaching Icon

Health Coaching

Medical Plan participants may call specially trained health professionals 24/7 at (877) 477-2424; nutritional counseling is available by contacting Cindy Silver at (336) 712-5239 or Christie Hunter at (336) 790-6778.

Tobacco Cessation Icon

Tobacco Cessation

Wake Forest sponsors tobacco cessation classes through the year.
Check availability »

Child Care Resources

Provider Icon


Child Care Resource Center

(336) 245-4900 or (800) 937-7610

Telephone Referrals Icon

Telephone Referrals

The provider learns your specific child care needs and then provides you with a list of child care options that meets all applicable state and local standards. Identify yourself as a WFU employee to ensure you receive full benefits of this service. 

Written Information Icon

Written Information

Contact person
Description of care provided
Licensing status
Special needs services

Wake Forest Baptist Health, Bright Horizons

  • Contact: (336) 716-0300
  • Location: Medical Center campus
  • Benefit: Priority enrollment (Note: May have a waiting list)
  • Serves: Infants through pre-Kindergarten

Elder Care Resources

Provider Icon


Senior Services: Elder Care Choices
(account: Wake Forest University; password: caregiver)

(336) 748-2171

Counselors Icon


You may contact a counselor Monday through Friday, as many times as needed, about any older adult you are assisting with care. All counselors are Senior Health Insurance Information Program (SHIIP) certified.

Services Icon


Identifying needs for loved ones

Locating resources for older adults living anywhere in the United States

Creating a comprehensive referral package, including profiles of services

Providing assistance with Medicare questions and choosing plans

Wake Forest University Human Resources
2598 Reynolda Rd, Winston-Salem, NC 27106  |  P.O. Box 7424   |  P (336) 758-4700 |  F (336) 758-6127

Se habla español.

Recruit. Retain. Develop.

Twitter Icon   Facebook Icon   Instagram Icon   LinkedIn Icon   YouTube Icon