Annual Benefits Enrollment for benefits-eligible faculty and staff will take place in Workday Oct. 9-20, 2023, with benefits effective Jan. 1 – Dec. 31, 2024.

Enrollment

You must actively enroll if you are changing benefit elections, adding or removing a dependent(s), and/or planning to enroll or re-enroll in a Flexible Spending Account (FSA). FSA elections do not automatically renew from one year to the next, and require active enrollment from you each plan year.

Dependents and Beneficiaries

Faculty and staff who add a spouse and/or dependent child(ren) to the medical and/or dental plan(s) for the first time will need to upload the required dependent verification document(s) in Workday by October 31.

Spousal Surcharge

A spousal surcharge will apply if your spouse has access to medical coverage through an outside employer but enrolls in the Wake Forest plan. This surcharge may be waived under certain conditions. Learn more about the spousal surcharge.

Annual Benefits Enrollment
October 9-20, 2023

Benefits Plan Period
January 1 – December 31, 2024

Resources

Note: The Benefits Guidebook is now available as Google Doc to make it more accessible to all members of our campus community. 


Benefits Fair
Tuesday, October 10, 2024
Noon – 4pm | Sutton Center, 4th Floor

Learn more about our benefits offerings, speak with our benefit vendors, and get some free gelato while it lasts!


2024 Benefit Updates

Guidebook Quick Links

Note: It may take a moment for the document to navigate to the correct page after you click the link. 


Aetna Support

Aetna is offering a dedicated call center and email address to answer WFU faculty and staff questions about the medical and pharmacy plan changes. 

What types of questions can they answer? 

  • Which network am I in? 
  • How do I find an in-network provider? 
  • How do I find an in-network specialist?
  • Which tier is my provider in? 
  • Will my procedure be covered? 
  • Will my prescription be covered? 

Enrollment Assistance

The HR team is always available to answer questions about the enrollment process. Virtual assistance via Zoom is available upon request. 

In-Person Enrollment Assistance: 

  • Oct. 11 from 11am – 1pm in UCC 2003
  • Oct. 11 from 1:30 – 3:30pm in Graylyn Mgmt #1
  • Oct. 13 from Noon – 2pm in Reynolda Hall 301
  • Oct. 16 from 9am – Noon in Benson 401a
  • Oct. 17 from 10am – Noon at Benson 344
  • Oct. 18 from Noon – 3pm in HS Moore, OS1

Benefits Enrollment & Decision Guide

Prepare for Annual Benefits Enrollment by reviewing this step-by-step decision guide, which walks you through all the benefits you need to consider during the open enrollment period and what questions you need to answer before selecting your benefits elections.


Frequently Asked Questions

Aetna Member Services

The Aetna Member Website is Aetna’s personalized, secure member online portal, providing an interactive way to manage your medical and pharmacy plans. Members may register online as soon as they receive their ID card in the mail, or members may use the Aetna Health app.

To register: 

  • Visit aetna.com
  • Click the Member Login button
  • Click Register and follow the prompts to set up your personal account

Registering for the Aetna Member Website will enable you to: 

  • Search In-Network providers and compare costs
  • Estimate the cost of care based on your plan selection
  • Review an explanation of benefits to understand claim handling
  • Track annual deductible and out-of-pocket accumulations
  • Request new ID cards and print temporary ID cards
  • Submit questions to the Aetna Health Concierge service team
  • Enjoy rewards and discounts available exclusively to Aetna members