Annual Benefits Enrollment

Annual Benefits Enrollment for 2021 elections will take place in Workday October 19-31, 2020, with benefits effective January 1 – December 31, 2021. Faculty and staff must actively enroll if:

  • Changing benefit elections,
  • Adding or removing a dependent(s), and/or
  • Planning to enroll or re-enroll in a Flexible Spending Account (FSA). FSA elections do not automatically renew from one year to the next, and require active enrollment from you each plan year.

Dependents and Beneficiaries: Faculty and staff who add a spouse and/or dependent child(ren) to the medical and/or dental plan(s) for the first time will need to upload the required dependent verification document(s) in Workday by October 31.

Spousal Surcharge: A spousal surcharge will apply if your spouse has access to medical coverage through an outside employer but enrolls in the Wake Forest plan. This surcharge may be waived under certain conditions. Learn more about the spousal surcharge.

Begin Enrollment in Workday

Annual Benefits Enrollment
October 19-31, 2020

Benefits Plan Period
January 1 – December 31, 2021

Enrollment Assistance
HR colleagues are available for one-on-one virtual enrollment assistance via Zoom, Webex, or telephone during the annual benefits enrollment period. Email askHR@nullwfu.edu or call (336) 758-4700 if you would like to schedule a time to meet.  

Benefits Guidebook

Questions
Contact Human Resources at (336) 758-4700 or askHR@nullwfu.edu.


Benefit Plan Changes

OptumRx Pharmacy Portal

  • New Insurance Cards

    Those enrolled in the university’s medical plan will receive new insurance cards for BlueCross BlueShield and OptumRx with an updated member ID and group number – cards will be mailed directly to your home in mid-December. Be sure to show you new insurance card beginning January 1, 2021 to avoid being billed incorrectly.

  • Medical
    • 5% premium increase
    • $5 copay increase for office visits; $10 copay increase for specialist visits
    • Deductible and out-of-pocket maximum increases, depending on plan
  • Prescription
    • Transitioning from the Select to the Premium Formulary and implementing Utilization Management programs. 
    • Transitioning to Home Delivery for Maintenance Medications, with the option to opt-in with an additional copay at retail pharmacies. 
    • Behavioral health prescriptions that are impacted by the pharmacy changes will have a 12-month advance notice period. Impacted members will be notified by OptumRx, and are encouraged to begin working with their health care provider in early 2021.
    • From October 19 through December 31, members will have access to OptumRx Pharmacy Portals to (1) verify prescription coverage and/or any requirements (i.e. prior authorization or step therapy) and (2) verify prescription cost. Instructions for how to use the OptumRx Pharmacy Portals are provided to the right. 
    • OptumRx will be mailing notification letters to impacted members at their home residence during open enrollment and will be making outbound calls to those members who have multiple prescriptions impacted. Members may call OptumRx at (844) 265-1875 with questions. Maintenance mail order letters will be mailed out after the first refill in 2021.
  • Dental
    • $1 – $4 premium increase, depending upon plan and tier level
  • Flexible Spending
    • Health care FSA annual limit increased to $2,750
    • Dependent care FSA annual limit remains $5,000
    • Carryover of up to $550 of unused health care FSA funds

To verify if a prescription drug will be covered and/or if it has restrictions beginning January 1, 2021, follow these steps:

1. Prescription Drug Lookup portal
2. Enter drug name
3. Click search icon
4. Click Coverage Details
5. Review  Status Row
6. Review Restrictions – Prior Authorization, Step Therapy, Quantity Limit

To verify the cost* of a prescription drug, follow these steps:

1. Prescription Drug Pricing portal
2. Enter zip code or address and select radius
3. Click Apply
4. Enter drug name
5. Click search icon
6. Review Coverage Alert, if applicable
7. Review prices

*Drug prices are subject to change based on individual retail pharmacies. 


Enroll in Workday

  1. Access your Workday inbox.
  2. Click the Open Enrollment Change task.
  3. Make your elections; progress through the screens by clicking Continue.
  4. Click Submit.

Enroll using the Workday App

Change Elections

  1. Download and open the Workday mobile app on your mobile device.
  2. Sign in using wfu as your company ID (only applies to first time download).
  3.  Enter the username and password for your work Gmail account.
  4. Complete the Google Two-Step Verification.
  5. Go to your inbox, click Open Enrollment Change, and Let’s Get Started.
  6. To change benefits or dependent(s), click on the appropriate box and follow the prompts.
  7. To submit your elections, click View Summary, I accept (checkbox), and Submit.
  1. Download and open the Workday mobile app on your mobile device.
  2. Sign in using wfu as your company ID (only applies to first time download).
  3.  Enter the username and password for your work Gmail account.
  4. Complete the Google Two-Step Verification.
  5. Go to your inbox, click Open Enrollment Change, and Let’s Get Started.
  6. To change benefits or dependent(s), click on the appropriate box and follow the prompts.
  7. To submit your elections, click View Summary, I accept (checkbox), and Submit.

If you submitted your benefit elections and need to made additional changes during annual benefits enrollment, follow these steps in Workday:

  1. Click the Benefits worklet.
  2. In Cost section, click Change Open Enrollment button.
  3. Click OK.
  4. Make your elections; progress through the screens by clicking Continue.
  5. Click Submit.