How to find prescription alternatives

Medical plan participants may search for an alternative prescription if their current prescription is not covered under our pharmacy plan using the Aetna member website by completing the following steps:

• Log into your Aetna account
• Hover over Plan Overview
• Click What’s Covered under Pharmacy
• In the Estimate Medication Costs, enter the medication that is not covered
• Click View Price
• If it is not covered, it will display messaging that says Not Covered & Price Unavailable
• Beneath that message, alternatives will be displayed along with the respective copay(s)

Alternatively, members may call Rx Member Services at 888-792-3862 to discuss alternatives. Additional information is available in the Benefits Guidebook.