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Frequently Asked Questions

How do I update my home address, campus address, phone numbers, etc?

The Wake Information Network (WIN) is a dynamic online resource for Wake Forest University students, staff, faculty and alumni. WIN allows Wake Forest users to access and submit important WFU documents, view and update personal records, and interact with the campus community.

Log into WIN, select the tab labeled “Personal”, then select your personal information.  Make the desired changes and click “submit changes” at the bottom.  Your information will be forwarded to the appropriate person and updated within 72 hours.  Refer to the WIN FAQ page for additional information on how to use WIN.

How do I submit a name change?

Please visit the Human Resources office and provide an updated social security card with your new name and update your Employee Information form.

How do I make changes to my state or federal withholdings?

If you’d like to make changes to your North Carolina tax withholdings, please complete a new NC-4 Tax Form.  If you’d like to make changes to your Federal tax withholdings, please complete a new W4 Tax Form.  Once you have made the appropriate changes, please send the completed form(s) to Payroll.

How do I make changes to my direct deposit information?

If you’d like to make changes to your direct deposit information, please complete a new Direct Deposit Form.  Once you have made the appropriate changes, please send the completed form to Payroll.  Please note, the next paycheck you receive will be a live check and will be sent to your department.  You will be paid via direct deposit thereafter.

Which form do I use to make changes to my benefits?

Benefits Enrollment Form – Please use this form if making any changes to your health plans

Life Insurance Form – Please use this form if making any changes to your life and AD&D insurance coverage or updating your beneficiary information.

Defined Contribution Plan – Please use this form if changing the retirement provider for your Wake Forest retirement contributions.

Salary Reduction Agreement – Please use this form when electing, changing or canceling your own contributions to the 403(b) Retirement Plan.  Please also use this form to change the retirement provider for your own contributions.

How do I order new ID cards for my benefit plans?

If you are already enrolled in one of our health or welfare plans and misplaced your ID cards, please contact the benefit provider directly by phone or website and request a new ID card.  Contact information for our benefit providers.

How do I calculate my PTO balance? How much PTO do I accrue?

Please review our PTO policy for specific details regarding this program.  The PTO policy can be located in the Leave and Absences section.

What holidays are recognized on Reynolda campus and Graylyn?

Visit the University Calendar for a full listing of holidays and closings.

How do I report a worker’s comp injury?

Any employee who has a work related injury or illness should report this immediately to their supervisor.  They should then complete a First Report of Incident.  This should be filled out completely, reviewed by both the employee and supervisor. The form should be forwarded to Human Resources.  Human Resources should also be contacted if any medical attention is needed.  The employee can be referred to the appropriate medical facility.

What paperwork should I complete for FMLA?

If an employee has an FMLA event they  should complete a Request for Family Medical Leave and attach the appropriate medical certification form and forward the signed form to Human Resources.  The request should be completed 30 days in advance except for a medical emergency.  The form will be reviewed  for accuracy, to determine if it qualifies for FMLA and any other type of paid leave, such as Parental leave or Short Term disability.  These forms are available under our Forms & Documents section.

Why was my first check not direct deposited?

Your first pay check will be in the form of a live check and will be sent to your department.  All pay checks thereafter, will be paid via direct deposit.

What form should I use for performance reviews and what is the deadline for submission?

To access the form, please click here.  The deadline to submit staff performance reviews is March 31st.

When are the benefit & new staff orientations?

Information and registration for all future benefit and new staff orientations can be found through the Professional Development Center.