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Contact Provider List

ACS Benefit Services (Dental Plan)
Plan number : PPO003 (High Plan), PPO004 (Low Plan)
Phone : 336.759.2013

Aflac
Plan number : HK989
Phone : 800.992.3522

ARAG (Legal Plan)
Email : service@ araggroup.com
Plan number : 10780001
Phone : 800.247.4184

Blue Cross Blue Shield of NC  (Medical Plan)
Plan number : 009335
Phone : 877.275.9787

Carolina Behavioral Health Alliance (CBHA)
Plan number : 009335
Phone : 800.475.7900

OptumRx (Prescription Plan)
Plan number : 009335
Phone : 844.265.1875
Briova Specialty Pharmacy : 855.427.4682
OptumRx Mail Order Program: 866.763.0044

CIGNA (Life Insurance Policies)
Plan number: FLX962854 (Life), OK964514 (Accident)
Phone : 800.732.1603

ElderCare Choices
Phone : 336.748.2181

Employee Assistance Program (EAP)
Phone : 336.716.5493

Genworth (Group Long Term Care Insurance)
Username: wakeforest
Code: groupltc
Genworth Program Expert : 800.416.3624
Amy Ewbank: 877.777.3512 x301
Lois Mellon : 877.777.3512 x306

Health Advocacy Program
Phone: 866.799.2725

Human Resources
Email : AskHR@wfu.edu
Phone : 336.758.4700
Fax : 336-758-6127

John Hancock
username: wakeforest
password: mybenefit
Plan number : 275
Phone : 800.482.0022

Stanley, Hunt, DuPree and Rhine (SHDR) (Flexible Spending Account)
Plan number : WKFU2138
Phone : 800.930.2441

Superior Vision
Plan number : 27743
Phone : 800.507.3800

TIAA (Retirement Plan)

Plan number: 406897
Phone: 800.842.2776

Work Family Resource Center
Phone : 336.761.5100 or 800.937.7610

529 Plan North Carolina National College Savings
Phone : 800.600.3453
Personal Assistance Network
Phone : 336.716.5493