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Contact Provider List

ACS Benefit Services
Plan number : PPO003 (High Plan), PPO004 (Low Plan)
Phone : 336.759.2013

AFLAC
Plan number : HK989
Phone : 800.992.3522

ARAG
Email : service@ araggroup.com
Plan number : 10780001
Phone : 800.247.4184

Back-up Care Advantage Program (Bright Horizons)
Username: wakeforest
Password: Deacon1834
Phone : 877.242.2737

Blue Cross Blue Shield of NC
Plan number : 009335
Phone : 877.275.9787

Carolina Behavioral Health Alliance (CBHA)
Plan number : 009335
Phone : 800.475.7900

Catamaran
Plan number : 009335
Phone : 888.869.4600
Walgreens Specialty Pharmacy : 866.823.2712
Walgreens Mail Order Program: 866.525.1590

CIGNA
Plan number: FLX962854 (Life), OK964514 (Accident)
Phone : 800.732.1603

ElderCare Choices
Phone : 800.648.2171

Employee Assistance Program (EAP)
Phone : 336.716.5493

Fidelity
Phone: 800.343.0860

Group Long Term Care Insurance (Genworth)
Username: wakeforest
Code: groupltc
Genworth Program Expert : 800.416.3624
Amy Ewbank: 877.777.3512 x301
Lois Mellon : 877.777.3512 x306

Human Resources
Email : AskHR@wfu.edu
Phone : 336.758.4700
Fax : 336-758-6127

John Hancock
username: wakeforest
password: mybenefit
Plan number : 275
Phone : 800.482.0022

Stanley, Hunt, DuPree and Rhine (SHDR)
Plan number : WKFU2138
Phone : 800.930.2441

Superior Vision
Plan number : 27743
Phone : 800.507.3800

TIAA-CREF
Phone: 800.842.2776

Vanguard
Phone: 800.523.1188

Work Family Resource Center
Phone : 336.791.5100 or 800.937.7610

529 Plan North Carolina National College Savings
Phone : 800.600.3453
Personal Assistance Network
Phone : 336.716.5493